Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to really know what’s going on with marketing, competitors, and customers. We blend cutting-edge AI supported by teams of real human people with local expertise committed to customers’ success and ready to do whatever it takes to help them reach their goals. Our technology and personalized tools bring everything together, in a way that makes sense, to help local businesses easily understand their business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We’re a technology-led service with a human touch.
We were built on three pillars, these include:
Pillar 1: A Seat at Their Table. We earn the trust that invites us into our client's business strategy and sometimes a family meal.Pillar 2: An Infinite Toolkit. We’re committed to staying ahead of the curve through innovation with a growth mindsetwe never settle for the status quo.Pillar 3: A Team of Tenacious Doers. Where others would have given up, we persevere. With agility, strength, and passion, we will run through walls in order to solve problems.Responsibilities:- Greet guests at the front desk and check into Envoy (Visitor Management System) as needed
- Ensures the Concierge Desk appears professional and fully stocked with information including Fire Fighters handbook and all building permits
- Works directly with the Sr. Facilities Manager and Facilities Team to plan and execute all onsite meetings and events
- Prepare and display beverage and snack options for guests
- Responsible for receiving packages from all carriers and ensuring proper upkeep and organization of the mailroom
- Monitor surveillance system
- Answering calls from the main line, tech line, and Inbound team line
- Ensure all exterior doors are secure at the end of each workday
- Always ready to perform other duties and tasks assigned
Experience:- 2+ years of professional experience working in an administrative role in a fast-paced setting is preferred.
- Professional and customer service-focused phone manner
- Basic knowledge of facility operations
- Excellent customer service skills are essential for success in this role
- Flexibility as it relates to work start and end times as needed
- Candidate must be able to communicate professionally both in person and in writing
- The applicant must possess strong organizational skills and have a positive, problem-solving attitude and be able to manage multiple tasks with minimal supervision
- Proficiency with desktop computing platforms (PC) and applications (Google)
- Adhere to the dress code and appearance policy