Uniphore is the global leader in Conversational Service Automation. The Company’s vision is to disrupt an outdated customer service model by bridging the gap between human and machine using voice, AI and automation to ensure that every voice, on every call, is truly heard. Uniphore enables businesses globally to deliver transformational customer service by providing an automation platform where digital agents take over transactional conversations from humans, coach agents during calls, and accurately predict language, emotion and intent. All in real-time. With Conversational Service Automation, enterprises can now engage their customers to effectively build loyalty, improve customer experience and realize operational efficiencies.
We are a speech-and-video AI technology company creating path- breaking and mind-numbing products using AI, NLP and ML technologies. We are growing and looking for talented data scientists with a passion for creating world-class, modern applied AI technologies with a purpose to solve real world business problems.Required Experience
- You are a seasoned machine learning specialist who’s itching to solve large, real-world business problems by applying ML, AI and CV techniques on a variety of unstructured enterprise data. You are proficient in working alongside a stellar team of engineers, research scientists, UX designers, and product managers to build cool I.P. using both open-source and proprietary technologies. This role comes with an attractive compensation and benefits package, and a fun work environment to boot!
- Degree in Computer Science, Engineering, Physics, Data Science.
- We will valuate like positive a Masters or PhD in Computer Science or a related field with an ability to work with video, audio and text media. Expertise in computer vision techniques is highly desirable.
- 4+ years building ML products involving knowledge extraction, knowledge graphs, and recommender systems
- Hands-on experience with face identification, facial recognition techniques, behavioral models using sentiment graphs and similar techniques is highly desirable
- Proficiency in a Python dev environment, experience with SQL amp; relational databases.
- Experience with TensorRT, Triton, Tensorflow, ONNX, Pytorch highly desirable
- You have a creative mind and a keen ability and initiative to think beyond
- You love a startup mindset and want to own your domain within a flat, friendly and flexible org culture
Educational Requirements
- B.S. in Computer Science
- Masters or PhD in Computer Science or a related field with an ability to work with video, audio and text media. Expertise in computer vision techniques is highly desirable but not necessary
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.For more information on how Uniphore delivers business value using Conversational Service Automation, please visitwww.uniphore.com