Job Description
Uniphore is the global leader in Conversational Service Automation. The Company’s vision is to disrupt an outdated customer service model by bridging the gap between human and machine using voice, AI and automation to ensure that every voice, on every call, is truly heard. Uniphore enables businesses globally to deliver transformational customer service by providing an automation platform where digital agents take over transactional conversations from humans, coach agents during calls, and accurately predict language, emotion and intent. All in real-time. With Conversational Service Automation, enterprises can now engage their customers to effectively build loyalty, improve customer experience and realize operational efficiencies.
We are a speech-and-video AI technology company creating path-breaking and mind-numbing products using AI, NLP and ML technologies. We are growing and looking for talented engineers with a passion for creating world-class uber-scale applications who always think customer-first.
The contract will be Spanish Employment Agreement through our company Emotion Research LAB. Physical presence in the office is required, if you live in Valencia or want to move into this awesome city, you are our candidate.You are an awesome Java,Python or Godeveloper who thinks lambdas are incredible,noSQLis the way the world turns, and thread dumps arejust anotherweekend hobby; you’re an enterprise integration jedi, andequally comfortable with ML technologies.You’ll get to put your stamp onUniphore’sapplicationplatform while using the coolestopen sourcetech such as ELK, Java, Python, Spark, Google NLTK, Presto, Cassandra,Akka, and Alexa. You’ll build exciting IPalongwithequally awesome engineers and scientists. This role comes with an attractivecompensationand benefits package, and a fun work environment!- Bachelor's/Masters in Computer Science, Computer Engineering or software programming related field of study?- 4+years experiencein engineering roles- Proficiency in Java/Python, Relational databases, SQL, REST, Tomcat, AWS stack, integration technologies,along withfull familiarity withDocker and Kubernetes- Experience integrating with Enterprise technologies like Salesforce CRM and Google Apps, knowledge of integration-as-a-servicetechnologies, isa HUGE plus- Hands on experience working with big data tech like Spark,Cassandra, Kinesis, Kafka, Mesos,Promethuesis highly desirable- Python, Machine Learning or NLP experience will be super- You are a tinkerer, have a creative mind, and a keen ability and initiative to think beyond -- aka a startup mindset?For more information on how Uniphore delivers business value using Conversational Service Automation, please visitwww.uniphore.comUniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.For more information on how Uniphore delivers business value using Conversational Service Automation, please visitwww.uniphore.com
Job Specification